Home/Help & FAQ
Official Knowledge Base & FAQ

How Can We Help You Today?

Get instant, verified guidance on US passport and DS-160 visa photo compliance, ICAO biometric rules, $0.39 CVS printing, privacy architecture, and our 100% acceptance guarantee.

Popular:

For US passports and visa applications (including DS-160 and Green Card / DV Lottery), the official requirements are exactly 2×2 inches (51×51 mm), or 600×600 pixels to 1200×1200 pixels at 300 DPI for digital uploads. The file size must be less than or equal to 240 KB in standard sRGB JPEG format. The biometric head height (measured from the bottom of the chin to the top of the head/hair) must be between 1 inch and 1.375 inches (50% to 69% of total image height), with the eye axis positioned between 56% and 69% from the bottom edge.

PhotoResizer.us automatically calculates and aligns these geometric proportions down to the exact pixel and millimeter.

Our validation engine evaluates your photo against 14 strict parameters mandated by ICAO Doc 9303, ISO/IEC 19794-5, and the US Department of State: head height ratio (50–69%), eye line centering, background hex color (#FFFFFF pure white / off-white), neutral facial expression, closed mouth with no visible teeth, shadow detection on face/background, specular glare detection, resolution & aspect ratio, file size compression (≤240 KB), sharp facial focus, red-eye elimination, and absence of eyeglasses or non-religious headwear.

Photos passing our 14-point audit qualify for our 100% Government Acceptance Guarantee.

100% Government Acceptance Guarantee

Have a specific embassy rejection or complex photo question?

Our team of biometric compliance specialists reviews consular rejection notices (R-01 to R-12) and provides free troubleshooting within 4–12 hours.